g e n i u s   i n v e n t o r

 

Wenn die Installation von Genius Inventor 6 oder 7 nach ca. 99% abbricht, dann wird dies meist verursacht durch den von Genius verwendeten Installer (Installshield). Folgende Beschreibung (leider nur auf English) wird das Problem lösen.

 

Problemlösung zu Install Shield.

1. Insufficient permissions on the machine. If you are using a Windows NT or a Windows 2000 machine, you need to have administrative permission to run an InstallShield Professional 6.x setup. Make sure you have the correct permissions.
2. If you just ran an InstallShield setup, the engine takes a few seconds at the end of the installation to clean up. During this time Ikernel.exe (the engine file) is running in memory from a previous process; that is why you are not allowed to launch another setup. Waiting a few seconds and running the setup again should resolve this.
3. Check and make sure Ikernel.exe is not in memory. If it is, and no setup is running at the time, end that task.
4. Clean out the Temp directory.
5. Delete the Program Files\Common Files\InstallShield folder and then rerun the setup.
6. Delete the Program Files\Common Files\InstallShield\Engine folder and then rerun the setup.
7. Reinstalling Internet Explorer (IE) 5.x can also repair a number of corrupted/missing core Windows files from your machine, so reinstalling IE 5.x and the NT service pack is also suggested.
8. You may not have sufficient COM permissions. For information on how to troubleshoot this, see Knowledge Base article Q104986, INFO: Initialization Error Troubleshooting.
9. A potential cause is missing Stdole32.tlb, stdole2.tlb, or Stdole.tlb files. These are core Windows files and should exist on your machine. Make sure that if you get these files from another machine, the machine is running the same operating system as the target machine.
10. If you are trying to install to a Windows 98 machine, download and run DCom98.exe from the following site: http://www.microsoft.com/com/dcom/dcom98/download.asp.
11. Make sure that you are using the latest version of the InstallShield engine. To install the latest engine, see Knowledge Base article Q105097, INFO: Install the Latest Version of Ikernel.exe.
12. The Default Impersonation Level must be set to Identify. Verify that the DCOM Configuration Properties Defaults Impersonation Level is set correctly. Users that have their Default Impersonation Level set to Anonymous experience this error message. To change the impersonation level, please follow the steps below:
13. Click on the Start button
14. Select Run
15. Enter DCOMCNFG then click OK
16. Select NO for any Warning screens that are presented
17. The "Distributed COM Configuration Properties" screen is displayed
18. Select the "Default Properties" tab
19. The "Defaults Impersonation Level" field must be set to "Identify"
20. Select Apply then OK
21. The said symptom occurs if the user does not have access privileges for the following registry keys:
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib
    
    Use regedt32.exe* to alter the security settings. Give Full Control to following user types:
    
    Administrator (on the local machine)
    System
    Created Owner
    
22. Using Regedit.exe* check the value of CommonFilesDir registry entry under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion, to ensure that there are no trailing spaces or tab characters in the text of that value.